BPO (Business Process Outsourcing) jobs involve outsourcing business processes to third-party service providers, which include various services such as customer service, technical support, telemarketing, data entry, finance and Accounting, Human Resources, and IT Services. These jobs are usually done in an office environment, but in recent times the facility of remote work is also available
These jobs require skills such as communication, technical, problem-solving skills, and a customer service mindset. They range from entry-level positions to mid-level and senior-level positions, and these jobs offer career advancement, access to international markets, and training opportunities, although they often involve high workloads and There are also challenges of shift work.