Middle East & Africa Communications Platform as a Service (CPaaS) Market Overview
As per recent research by MarkNtel Advisors, the Middle East & Africa Communications Platform as a Service (CPaaS) Market is projected to grow at a CAGR of around 20.47% during the forecast period, i.e., 2023-28.
Middle East & Africa Communications Platform as a Service (CPaaS) Market Dynamics
Market Drivers : Increasing Integration of Banks with CPaaS to Enhance Customer Communication Service
With the growing digital transformation in the banking sector to provide high-quality services to customers, enhanced efficiency in communication & user-friendly experience has increased the demand for cloud-based communication. In digitalization, communication platform as a service is an integral part of the banking sector in the Middle East & Africa as there is high reliability of banks on effective communications to support their operations & offer services to the customers.
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Middle East & Africa Communications Platform as a Service (CPaaS) Market Segmentation Overview 2023-2028: Key Factors
By Services
-Professional Services
-Integration & Implementation
-Technical support
-Consulting
-Support & Maintenance
-Others
-Managed Services
-Hosting services
-Managed Communication Services
-Others
By Communication Channels
-Outbound Voice Calls
-Inbound Call Routing
-SMS
-Multimedia and Video Messaging
-Others (Social Media Messaging, Number Masking, WebRTC-based Calling, etc.)
By Enterprise Size
-Small and Medium Scale Enterprise
-Large Scale Enterprise
By End User
-Healthcare
-E-commerce and Retail
-IT and Telecom
-BFSI
-Hospitality
-Others (Media & Entertainment, Manufacturing, etc.)
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Middle East & Africa Communications Platform as a Service (CPaaS) Market Geographical Insights:
By Country
-UAE
-Saudi Arabia
-Qatar
-Israel
-Pakistan
-Turkey
-Others
Key Players and Competitive Strategies in the Middle East & Africa Communications Platform as a Service (CPaaS) Market
Several prominent players dominate the Middle East & Africa Communications Platform as a Service (CPaaS) Market, including:
- Infobip
- RouteSms Solutions FZE
- com
- Telesign Corporation
- Unifonic Inc.
- Ericsson (Vonage)
- Telestax
- Kandy Communications LLC
- Karix Mobile Private Limited
- CEQUENS
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Questions Addressed in this Study
1.How big is the Middle East & Africa Communications Platform as a Service (CPaaS) Market Size?
2.What is the Middle East & Africa Communications Platform as a Service (CPaaS) Market Growth?
3.Who are the key players of the Middle East & Africa Communications Platform as a Service (CPaaS) Market?
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