Unified Communications as a Service (UCaaS) Market Overview
As per recent research by MarkNtel Advisors, the global Unified Communications as a Service (UCaaS) Market is likely to grow at a CAGR of around 14.3% during the forecast period, i.e., 2023-28.
Unified Communications as a Service (UCaaS) Market Dynamics
Market Drivers : Increasing adoption of distributed workforce & remote work trends continue to amplify the demand for UCaaS in order to increase productivity, improve internal communication, and bring cost-efficiency. Moreover, the mounting use of Application Programming Interface (API) with audio, messaging, programmable video, and other services to automate the communication process shall further provide the necessary impetus to the market expansion in the coming years.
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Unified Communications as a Service (UCaaS) Market Segmentation Overview 2023-2028: Key Factors
By Function
-Enterprise Telephony
-Meetings (audio/video/web conferencing)
-Unified & Instant messaging
-Collaboration Platforms
-Others (Reporting & Analytics, etc.)
By Size of Enterprise
-Large (Headcount Above 500)
-Medium (Headcount 101- 500)
-Small (Headcount up to 100)
By End User Industries
-IT/Telecom
-BFSI
-Government & Utilities
-Education
-Healthcare
-Others (Consumer Goods, Hospitality, etc.)
By Delivery Mode
-Managed Services
-Cloud/Hosted Services
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Unified Communications as a Service (UCaaS) Market Geographical Insights:
By Region:
-North America
-Latin America
-Europe
-Middle East & Africa
-Asia Pacific
Key Players and Competitive Strategies in the Unified Communications as a Service (UCaaS) Market
Several prominent players dominate the Unified Communications as a Service (UCaaS) Market, including:
- Microsoft Corporation
- Cisco Systems, Inc.
- Zoom Video Communications, Inc.
- Avaya Inc
- RingCentral, Inc.
- Google Inc
- Mitel
- Vonage
- LogMeIn
- Orange Business Services
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Questions Addressed in this Study
1.How big is the Unified Communications as a Service (UCaaS) Market Size?
2.What is the Unified Communications as a Service (UCaaS) Market Growth?
3.Who are the key players of the Unified Communications as a Service (UCaaS) Market?
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