Hello, I had a completely hassle-free experience with the Qatar Airways Lusaka Office. From the moment I entered, I was welcomed by a member of staff who greeted me warmly and made me feel comfortable and cared for. I had some questions about my upcoming journey to Doha, and they explained everything patiently—from baggage allowance to transit information. What struck me most was the professionalism and the cool, polite manner in which they dealt with questions. They also assisted me in changing seat selections and searching for a better fare. It seemed that they cared about customer satisfaction. I left feeling at ease and ready for my travels, something I haven't felt with each airline office. A big thumbs up to the Lusaka team for a job well done, I will surely be flying more with Qatar Airways. Highly recommend dropping by if you have questions about traveling. These people are in the know!