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Amy Jaskson
Amy Jaskson
5 sa ·Isalin

#customerexperience #cxoutsourcing #aiinbusiness #artificialintelligence #automation

How Customer Support Outsourcing Improves Brand Reputation & Customer Loyalty - Amyj - Социальная сеть "МТ.RU"
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How Customer Support Outsourcing Improves Brand Reputation & Customer Loyalty - Amyj - Социальная сеть "МТ.RU"

IntroductionBrand reputation isn’t built by campaigns. It’s built when something goes wrong and a customer reaches out for help. That moment matters more than most companies realize. A late response, a scripted answer, or an agent who clearly doesn’t